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Return to shopFAQ
Shopping Information
You can use our search bar at the top of the page to search for specific products or browse through our categories.
Yes, you can create a wishlist and save products for later purchase. Simply click the “Add to Wishlist” button on any product page.
Product availability is indicated on the product page. If a product is in stock, you will see a “Add to Cart” button. If it’s out of stock, you may see a notification or the option to be notified when it’s back in stock.
Yes, you can make purchases as a guest without creating an account. However, creating an account allows you to save your shipping information, track your orders, and access exclusive offers.
Payment Information
We accept [list of accepted payment methods, e.g., credit cards, debit cards, PayPal, bank transfers].
Yes, your payment information is secure. We use [security measures, e.g., SSL encryption] to protect your data.
Yes, you can apply a coupon code during the checkout process. Simply enter the code in the designated field.
If your payment fails, you will be notified and given the option to try again or choose a different payment method. Please ensure that your payment information is correct and that you have sufficient funds in your account.
Order Returns
We offer a [number] day return policy. You can return eligible items within [number] days of receiving your order.
To return an item, please follow the instructions provided in your order confirmation email. You will need to include a copy of the order invoice and the item in its original condition.
Specify who pays for return shipping, e.g., customer, seller
Yes, you can exchange an item for a different size or color. Please contact our customer support team for assistance.
Shipping Information
Domestic Shipping (Within India):
- All orders within India are shipped via reputable courier services like [List specific courier services used, e.g., BlueDart, FedEx, Delhivery].
- Standard delivery times vary depending on your location.
- You will receive a tracking number via email once your order has been shipped.
- You can track your order’s progress using the provided tracking number on the courier’s website.
International Shipping:
- All international orders are shipped via UPS and DHL.
- Delivery times for international orders may vary depending on the destination country and customs clearance procedures.
- You will receive a tracking number via email once your order has been shipped.
- You can track your order’s progress using the provided tracking number on the UPS or DHL website.
Order Tracking
- To track your order, please visit the tracking page on the courier’s website and enter the tracking number provided in your shipment confirmation email.
Returns
- Return window: Items must be returned within 4 days of delivery.
- Return conditions: Items must be returned in their original condition, unused, and with all original packaging.
- Return shipping costs: Return shipping costs are the responsibility of the customer.
- Refund process: Refunds will be issued to the original payment method within 2-3 business days of receiving the returned item.
- For detailed Return Policy information – Click Here
Help
Give us a shout if you have any other questions and/or concerns.
Email: support@taaap.in
Phone: +91 75740 21223
