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Return to shopReturns + Exchanges
At TAAAP.in, we strive to provide high-quality products that meet your expectations. However, we understand that issues may arise, and we are here to assist you with our limited Returns and Exchanges Policy. Please read the terms carefully before placing an order.
1. No Returns or Exchanges for Custom-Ordered Products
- Products that are custom-ordered, including those with customer-provided designs, specifications, or personalized elements, are non-returnable and non-exchangeable under any circumstances.
- Customers are responsible for providing accurate designs and information for all custom products.
2. Conditions for Returns and Exchanges
Returns or exchanges are only applicable under the following circumstances:
a. Shipping Damage
- If your order is damaged during shipping, you may be eligible for a replacement or refund.
- Important: A clear unboxing video is mandatory as proof to process claims for shipping damage.
b. Quality Issues
- If the product has a manufacturing defect, such as a misprint, poor quality, or other noticeable flaws, we will replace or exchange the item at no additional cost.
c. Incorrect Website Link Configuration or Spelling Errors
- If there are issues with website links, QR code functionality, or spelling errors on the product that occurred due to our oversight, we will resolve the issue through a replacement or reprinting.
3. Return & Exchange Process
If you believe your order meets the criteria for a return or exchange, follow these steps:
- Contact Us
- Email us at [Insert Email Address] within 7 days of receiving your order with your issue details.
- Provide Proof
- Attach photos or videos clearly showing the issue (e.g., damage, defect, incorrect details).
- For Shipping Damage clear unboxing video required. do not accept parcel if it seems to be damage at time of delivery.
- Approval Process
- Once your claim is reviewed and approved, we will guide you through the return or exchange process.
4. Important Notes
- Returns or exchanges will not be accepted without prior approval from our team.
- The product must be in its original packaging and unused to be eligible for a return or exchange.
- Shipping Costs: Customers are responsible for return shipping costs unless the issue is due to our error (e.g., defective product or incorrect configuration).
5. Refunds for Returns
- Refunds will only be issued for approved returns and will be processed to the original payment method within 7-10 business days after the return is received and inspected.
6. Non-Returnable Items
- Custom-ordered products.
- Products damaged due to improper use by the customer.
- Items returned without prior approval or proof of issue.
We value your satisfaction and aim to resolve any issues promptly and efficiently. If you have any questions, feel free to contact our support team.
Shipping Information
Domestic Shipping (Within India):
- All orders within India are shipped via reputable courier services like [List specific courier services used, e.g., BlueDart, FedEx, Delhivery].
- Standard delivery times vary depending on your location.
- You will receive a tracking number via email once your order has been shipped.
- You can track your order’s progress using the provided tracking number on the courier’s website.
International Shipping:
- All international orders are shipped via UPS and DHL.
- Delivery times for international orders may vary depending on the destination country and customs clearance procedures.
- You will receive a tracking number via email once your order has been shipped.
- You can track your order’s progress using the provided tracking number on the UPS or DHL website.
Order Tracking
- To track your order, please visit the tracking page on the courier’s website and enter the tracking number provided in your shipment confirmation email.
Returns
- Return window: Items must be returned within 4 days of delivery.
- Return conditions: Items must be returned in their original condition, unused, and with all original packaging.
- Return shipping costs: Return shipping costs are the responsibility of the customer.
- Refund process: Refunds will be issued to the original payment method within 2-3 business days of receiving the returned item.
- For detailed Return Policy information – Click Here
Help
Give us a shout if you have any other questions and/or concerns.
Email: support@taaap.in
Phone: +91 75740 21223
